Confirm COD orders before you process them
WooCommerce SMS order confirmation plugin Pro helps online stores verify cash-on-delivery orders automatically through SMS.
When a customer places a COD order, the plugin sends a confirmation message containing a secure code or confirmation link. The customer can approve or reject the order, while WooCommerce updates the order status automatically.
This reduces manual phone calls, fake orders, failed deliveries, and the time spent checking whether customers still want their orders.
Use your preferred SMS gateway
Connect the plugin to the SMS service that fits your business:
- SMSGate Cloud and Local
- Twilio
- Custom HTTP API gateways
- Bearer token, Basic Auth, and API key authentication
- Configurable request headers and payloads
- Incoming webhook support
- Test mode before sending live messages
Make confirmation easier for customers
Customers can confirm or reject orders through:
YES + confirmation codeNO + confirmation code- Smart replies without a code when the order can be identified safely
- Secure confirmation and rejection links
The plugin detects ambiguous replies and asks the customer for the confirmation code when necessary.
Automate follow-up messages
Send automatic reminders when customers do not respond immediately.
You can configure:
- Confirmation messages
- Rejection messages
- Missing-code responses
- Reminder messages
- Expiration messages
- Custom sending intervals
- Quiet hours
- Automatic expiration
- Order status changes after confirmation or rejection
Built for WooCommerce
The plugin integrates directly with the WooCommerce order workflow and supports:
- Cash-on-delivery orders
- Classic Checkout
- WooCommerce Checkout Blocks
- High-Performance Order Storage
- Manual resend from the order screen
- Order notes and confirmation history
- Secure webhook validation
- Duplicate-message protection
- Detailed logs and diagnostics
Reduce operational costs
WooCommerce SMS Order Confirmation Pro helps you:
- reduce fake COD orders;
- avoid unnecessary fulfillment;
- decrease failed deliveries;
- save time spent calling customers;
- improve order-processing speed;
- create a more professional checkout experience.
Main Pro features
- SMSGate, Twilio, and custom gateway support
- Smart replies without confirmation codes
- Secure confirmation links
- Multiple SMS templates
- Automatic reminders
- Custom branding
- Detailed activity logs
- CSV export
- Configurable order statuses
- Secure signed webhooks
- Retry and duplicate protection
- WooCommerce HPOS compatibility
Important requirements
- WordPress
- WooCommerce
- An active SMS gateway account or compatible SMSGate device
- SMS charges are not included in the plugin license
- Twilio and other third-party services may charge separatelyHelp your business grow with WooCommerce SMS order confirmation plugin today!
