WooCommerce SMS Order Confirmation – Free

Confirm WooCommerce COD orders automatically by SMS

WooCommerce SMS Order Confirmation Free helps online stores verify cash-on-delivery orders before processing and shipping them.

When a customer places a COD order, the plugin sends an SMS containing a unique confirmation code and a secure confirmation link. The customer can approve or reject the order, while WooCommerce updates the order status automatically.

The Free plan is suitable for small stores that want a reliable COD confirmation workflow using SMSGate and their own Android phone.

Reduce fake and unconfirmed COD orders

Cash-on-delivery orders can lead to unnecessary processing, refused parcels, and failed delivery costs.

The plugin helps you:

• verify that customers still want their orders;
• reduce fake or incorrectly placed COD orders;
• avoid processing orders without confirmation;
• reduce manual confirmation calls;
• save time for store administrators;
• keep a clear confirmation history in WooCommerce.

Send SMS messages through SMSGate

The Free version supports:

• SMSGate Cloud;
• SMSGate Local;
• one configured SMS device;
• connection validation;
• automatic webhook configuration;
• secure incoming webhook processing;
• duplicate message protection;
• test mode before sending real messages.

The SMS messages are sent through your own compatible Android device and SMSGate configuration.

Secure confirmation using reply codes

Each customer receives a unique confirmation code.

Customers can reply using formats such as:YES 4821 or NO 4821

When a customer replies without the required code, the plugin can send an instructional response asking them to include it.

This prevents a simple YES or NO message from confirming the wrong order.

Secure confirmation links

The SMS can also contain secure links that allow customers to:

• confirm the order;
• reject the order;
• view the current confirmation result.

The links use signed tokens and expiration controls to protect the confirmation workflow.

Automatic WooCommerce order status updates

The plugin can automatically:

• place new COD orders on hold;
• keep orders pending while confirmation is active;
• update confirmed orders to the configured status;
• update rejected orders to the configured status;
• record customer responses in order notes;
• protect orders against premature processing.

Manual tools for store administrators

Store administrators can:

• send or resend the confirmation SMS;
• generate a new confirmation code;
• review the current confirmation status;
• inspect recent activity;
• view masked phone numbers;
• review gateway and webhook errors;
• initialize confirmation for eligible older COD orders.

Built for modern WooCommerce stores

The Free version supports:

• WooCommerce cash on delivery;
• Classic Checkout;
• WooCommerce Checkout Blocks;
• High-Performance Order Storage;
• downloadable and virtual products;
• WooCommerce order notes;
• WordPress privacy export and erasure tools.

Free plan features

• One website
• One SMSGate device
• SMSGate Cloud support
• SMSGate Local support
• Test gateway
• Secure SMS confirmation codes
• Customer approval and rejection
• Secure confirmation links
• Automatic order status changes
• Manual resend
• WooCommerce order notes
• Webhook security
• Duplicate event protection
• Basic activity logs
• Classic Checkout support
• Checkout Blocks support
• WooCommerce HPOS support
• Privacy tools

Free plan limitations

The Free plan does not include:

• Twilio;
• custom HTTP gateways;
• smart replies without a code;
• automatic reminders;
• conditional confirmation rules;
• multiple devices;
• gateway fallback;
• bulk confirmation actions;
• advanced analytics;
• white-label tools.

Requirements

• WordPress
• WooCommerce
• WooCommerce cash-on-delivery payment method
• Compatible Android phone
• SMSGate account or local SMSGate installation
• Active SIM card capable of sending SMS messages

SMS charges are not included and depend on your mobile operator.